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 Mar 16, 2023

KRA of Team Leader in BPO Industry: A Brief Overview

Understanding your Key Responsibility Areas (KRA) and working in the right direction to improve them can lead to promotions and salary increases as a team leader in BPO. A team...

 Nov 16, 2022

Key Result Areas (KRAs): Characteristics, Importance & Applicability

Business organisations employ a wide variety of metrics to measure their performance in various areas, and that usually depends on the workforce to meet specific goals. Organisations use key result...

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